JUST GET OUT OF TOWN – TERMS OF SERVICE

Justgetoutoftown.com’s trip-alert service is a paid subscription-based service.  We email 3 to 5 daily opportunities of flights and flight+hotel combinations we have determined to be a minimum of 50% to 90% below market value.

By default, all trip-alert subscriptions renew monthly or yearly until your subscription is canceled in writing via email.

Cancel Any Time Policy: You can cancel your subscription at any time by replying to any email received. We will cancel your subscription and send written confirmation by the next business day.

Cancelation requests of annual subscriptions will cancel the next renewal payment, and continue access through the end of the agreement.

30-day free trial period: Your first 30 days as a premium subscriber are completely free. At the end of 30 days, unless you have sent written request to cancel your subscription, you will automatically be billed for the monthly or annual subscription you agreed to.

If you decide our service is not a fit for you during the first 30 days of your subscription, reply to any email from us, or send an email to “cancel@justgetoutoftown.com“.  Your request will be considered delivered immediately and will be processed no later than the next business day. In the event you request cancelation on the 29th day and are billed before we are able to process your request, we will process that refund immediately.

Refund requests: All subscriptions have a 30-day free trial and canceling is as easy as sending an email. Refund requests for subscription payments that were not canceled per these terms of service will be charged a service fee of $14.95 and refunded the difference, if any.

Annual renewals: If you are an annual subscriber and you did not intend to renew your subscription for an additional year – you have 30 days from any billing to cancel and request a refund and your processing fee will be waived.  If you cancel an annual subscription and request a refund for an unused portion of your subscription, a refund must specifically be requested with your cancelation request. Subscription will be converted to a monthly rate for the time used, and the difference (if any) will be refunded by the next business day.

Monthly renewals: Unless cancellation was previously requested in writing per these terms of service, month-to-month subscribers are not entitled to refunds for any monthly subscription charges after the 30-day free trial but may request to cancel their subscription at any time and they will not be charged again.

“If we fail to cancel your subscription, we’ll send you a discount card worth $300” policy:
We are human, and occasionally – we might make a mistake. If you ever get accidentally charged after you requested cancelation, forward a copy of your initial cancelation request, and we’ll promptly refund any/all charges since that initial request. (We’ll also send a $300 travel discount card as a way of saying “sorry for the inconvenience!”.)

Auto-renewal until you cancel your subscription: Your subscription will auto-renew at the intervals described on your signup page until you cancel your subscription in writing. (You can reply to any email received from us, or you can email us directly at cancel@justgetoutoftown.com)

Please note that all requests to cancel and/or refund MUST be in writing.  You can reply to any email you’ve received from us, or send an email to “cancel@justgetoutoftown.com”. We handle all cancellation and refund requests no later than the next business delay.

Bonus point-hacking training: Point-hacking training is separate and additional service from trip-alerts. If additional point-hacking training is purchased by checking the appropriate box when ordering, that does not have a 30-day free trial. It is payable at time of order and comes with a 30-day money back guarantee. If dissatisfied with your point-hacking training for any reason email us with a written request for a refund, and your payment will be refunded no later than the next business day.

One final note: Contacting your credit card company to request a refund without contacting Just Get Out Of Town first is a violation of these terms of service. Without written proof that you complied with these terms of service to cancel and/or get a refund you may experience significant delays, or the bank might deny your request entirely. Email us directly with any cancel/refund requests, and we will make every effort to make your cancel/refund process as convenient as possible.